Scout flash codes for Scout scooters manufactured before March, 2017

This article applies only to Drive Medical scooters

These are the flash codes for Scout scooters manufactured prior to March, 2017.

Please see additional article for flash codes for Scout scooters produced after March, 2017. 

Flash Code	Meaning	Possible Reasons and Solutions
1-1	Thermal Fault	The motor current has been at the maximum value too long.            *The motor may not be strong enough for the terrain (terrain to steep).   *The wheels may be rubbing on the frame. The motor may be faulty.   *Test the motor.   *Check the motor brushes. The controller overheats.   *Turn the unit off and let controller cool down.
1-2	Throttle Fault	Check the throttle wiring and connection.         *Test the throttle.   *Replace the throttle if  defective.
1-3	Speed Pot Fault	Check the speed pot wiring and connection.   *Test the speed pot.   *Replace the speed pot if defective.
1-4	Low Voltage	Check the battery cables and connections.    *Charge the batteries.
1-5	High Voltage	Batteries are overcharged.   *If driving downhill slow down and turn lights on, if so equipped.   *Test the charge to ensure that it cuts off when batteries are fully charged
2-1 or 2-2 or 2-3	Main Faults	Check the controller wiring and connection.   *Replace the controller.
3-1	Throttle Fault	The throttle is misadjusted.  *Test and adjust the throttle.   *Replace the throttle if it cannot be adjusted.
3-2 or 3-4	Brake Fault	#1 Problem! Scooter is in neutral The brake is not engaged.  *Engage the brake.   *Check the brake wiring and connections.   *Test the brake.   *Replace the brake if defective.
3-3 or 3-5	Throttle Fault	Throttle was engaged when unit was turned on.   *Turn unit off and turn on without engaging the throttle.
4-1 or 4-2 or 4-4	Motor or Controller Fault	The motor has a short   *Check the motor wiring and connections.   *Check the motor brushes.      *Replace the motor. The controller has failed.   *Check the controller wiring and controller.   *Replace the controller.   Scout