This KB article pertains to 12ah and 20ah Drive Medical Scout scooter battery packs SKU numbers 260-1201XX-1 and 260-1201XX-2 only.
- The scooter battery pack operated the scooter but then will not recharge.
- The battery charger light is flashing alternate red/green.
These symptoms often occur because the 5 amp fuse inside the battery pack has blown. This automotive-style "blade" fuse is easily located and replaced. The fuse can be purchased at automotive parts stores, Walmart, etc.
With the top of the battery pack removed, locate the rear of the charging port and note that there is a green wire and red wire connected to it. The red wire is connected to the 5 amp fuse. To remove the top of the battery case, just remove the EIGHT (not six) philips head screws that are recessed into holes that can be seen with the battery pack upside down.
Occasionally, a plastic tie wrap can be found holding the red wire and fuse down low in the battery case. Use a scissors or wire cutter to cut the tie wrap so the fuse can be pulled up for further inspection. The tie wrap may be discarded and need not be replaced.
The fuse is usually enclosed in black shrink-wrap tubing (as can be seen covering the other 40 amp fuse in the lower portion of this photo). In this photo, the shrink-wrap tubing has already been cut away with a sharp utility or kitchen knife and then discarded.
The fuse can then be unplugged from the two red wires, inspected and replaced. If you look closely, you'll see that there's a "5" stamped into the top of the fuse. If you hold the flat side of the fuse up to the light, you'll see the fuse link inside the plastic and be able to easily tell if it's blown.
Inside of either capacity of Scout battery case
Once the fuse has been replaced, either replace the shrink wrap tubing or wrap in black electrical tape. Replace the top of the battery case and fasten with the eight Philips-head screws, being careful not to overtighten them.
The battery pack should now charge properly.