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  1. Living Well Stores
  2. Scooters
  3. Troubleshooting

Troubleshooting

  • What size are the screws that are used to hold the Scout battery pack closed?
  • The seat on my scooter feels loose when swiveling or makes a clicking sound when I sit on it
  • Plastic shims included with 12ah ONLY battery packs for Drive Medical Scout scooters
  • Drive Medical Scout 3/Scout 4 12Ah Internal 40 amp fuse
  • There is an odd or new sound or noise coming from my scooter
  • Where can I find the serial number for my Golden Technologies scooter
  • Adjusting the seat position for the Pride Mobility Victory 10 LX scooter
  • Are the battery pack tops the same for the 12 AH and 20 AH Scout battery packs?
  • Setting the drive-neutral lever on your scooter
  • I need a replacement fastening knob for my Drive scooter armrests or accessory hitch
  • Can the seat on my Scout, Scout DST or Phoenix scooter be moved backward?
  • Pride GoGo Beep Codes
  • My scooter tires have developed a flat spot
  • I've discovered some drops of oil around my scooter's gear box. Should I be concerned?
  • Pride GoGo -Inspecting/maintaining connectors between the front and back halves of your scooter
  • Flash codes for Drive Scout scooters manufactured after March, 2017
  • Drive Medical - Inspecting/maintaining connectors between the front and back halves of your scooter
  • My scooter is making an unusual or different noise than before or it's making a noise I didn't expect
  • My Drive Medical Ventura scooter is quitting
  • Steering tiller will not stay in position even with the knob tightened
  • Front and back halves of Drive scooter are not assembled properly and jammed
  • Scooter won't move and left-most light on my scooter console is not illuminated
  • I need the pins used to hold the armrests, seat post and accessories on my Pride scooter
  • Inspecting / replacing the controller on a Drive Medical Scout scooter
  • Scooter lights do not light up and scooter won't move
  • Seat cannot be removed, installed or won’t swivel
  • While riding, Drive Scout scooter periodically just stops, all lights go out.
  • The scooter does not turn very tightly– turns are very large and steering seems limited
  • What do the lights on my scooter battery charger mean?
  • My Scout scooter owner's manual refers to some tools that are included with the scooter. I couldn't find them.
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